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11 Sep 2015

Permanent Assistant Manager – Call Center

TPL Trakker Ltd.Karachi,

NOTE: This job listing has expired and may no longer be relevant!

Job Description

Qualification and Experience: Must be MBA with 2 years of supervisory experience

Job Description:
  • Coaching, motivating and retaining staff and coordinating bonus, reward and incentive schemes
  • Forecasting and analyzing data against budget figures on a weekly and monthly basis
  • Advising clients on products and services available
  • Monitor statistics achievements against Company standards
  • Listen and respond immediately with an appropriate level of concern to all customer issues. Analyze, solve, and correct customer service issues

  • Proficiency with MS Excel
  • Excellent analytical and organizational skills
  • Ability to multi-task in a fast paced environment



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